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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Consult with client and assess hair.
   • Access and review any existing client hair colour history or create for new clients.
   • Determine, through discussion and questioning, client satisfaction or dissatisfaction with current hair colour.
   • Discuss client colour preferences and expectations of base colour or level of lift and tone using colour charts to assist.
   • Discuss lifestyle and self-care factors that may impact on success of colour or lightening treatment.
   • Visually examine and analyse client skin and hair characteristics, existing hair colour and condition.
   • Consider the interplay of elements and principles of hair design to visualise, communicate and recommend appropriate colour or lightening.
   • Obtain client agreement to proceed with recommended colouring services.
2. Determine contraindications to colour treatment.
   • Evaluate client reaction to colour chemicals through discussion, assessment of history where available, and completion of pre-service skin test, as required.
   • Complete strand test where hair analysis indicates risk to hair structure and condition.
   • Identify contraindications to proceeding with colour treatment and explain to client.
3. Select products and prepare for service.
   • Use knowledge of hair biology and cosmetic chemistry, as applied to hair colour and lightening treatments, to ensure effective and safe use of chemicals.
   • Select colour or high lift tint products to achieve desired outcome.
   • Select and prepare equipment according to product instructions and application methods to be used.
   • Take personal precautions to prevent own skin stain and allergic reactions to colour chemicals throughout preparation and colour service.
   • Measure and prepare products according to product instructions and ensure minimal wastage.
   • Apply wraps, towels and skin barrier cream to ensure client protection and safety.
4. Apply and process colour and high lift tint products.
   • Maintain client and operator comfort and safety throughout colour service according to organisational procedures.
   • Apply colour or high lift tint products using methods and following stages shown in product instructions.
   • Ensure even coverage, cross check and complete without re-growth overlap, stain or damage to client scalp or hairline.
   • Time processing of colour and high lift tint products to achieve target result, according to product instructions, and monitor through observation.
   • Remove residual product at end of processing time, according to product instructions, and apply after-treatment toning products, as required.
   • Use energy and water resources efficiently during service and safely dispose of hazardous and other waste according to organisational procedures.
5. Review service and provide home care advice.
   • Review colour service outcomes against client expectations and confirm client satisfaction with colour and tone result.
   • Propose remedial action in response to any client concerns and post service analysis of hair condition and colour appearance.
   • Reach agreement with client on proposed solutions through positive and open communication.
   • Advise on and recommend home colour care products and sun protection strategies.
   • Update client history to include full details of colour service.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

consult with at least nine clients, each with different hair colour and lightening treatment needs, and complete the following treatments consistently to achieve outcomes to client satisfaction:

demi-permanent colour for two different clients

semi-permanent colour for two different clients

permanent colour for two different clients

high lift tints for three different clients

provide the following hair colour services cumulatively across the above suite of clients:

whole head

re-growth

for each client, complete a pre-treatment hair analysis covering the following characteristics to recommend appropriate colouring treatments:

natural hair type, texture, porosity, density and elasticity

natural base colour

artificial base colour

hair colour tone

percentage of white hair

presence of lightening agents or artificial hair colour treatments on hair

existing chemical services

skin tone

length of hair

scalp condition

record the following details of the colour service in the history for each client serviced:

pre-service hair analysis

contraindications

reaction to skin tests or products

colour or lightening treatment products selected

brand and colour selection

application techniques, processing methods and times

colour and hair condition outcome

recommended home care products.

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Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

colour wheel and its use in colour selection to achieve warm and cool tones

key characteristics and interrelationships of the elements and principles of hair design and use in achieving hair colouring and lightening effects:

elements of hair design:

line

shape

direction

size

texture

colour

principles of hair design:

balance

gradation

repetition

contrast

harmony

dominance

unity

hair biology, at an elementary level of understanding:

main functions and role of hair

main factors contributing to hair colour

structure and cellular features of hair and hair follicles

process of hair growth and the hair growth cycle

characteristics of normal and damaged hair

physical effects of chemical products and treatments on the skin

main structure, functions and role of the skin and glands:

skin surface anatomy

major epidermal appendages and dermal structures

major cells of the epidermis

role of vascular, connective and nervous tissue in the dermis

distribution and development of skin glands

production, composition and functions of sebum

production, composition and functions of eccrine and apocrine sweat fluids

relationship between hair porosity, texture, condition and the success of colour and lightening treatments

basic concepts of cosmetic chemistry applicable to effective and safe use of colour and lightening products:

bonds

molecules

chemical compounds

chemical change

neutralisation

acids and bases

pH

elementary level of understanding of the chemical and physical effects on hair structure, texture and colour of:

hydrogen peroxide

temporary colour

semi-permanent colour

demi-permanent colour

permanent colour

high lift tints

sunlight

heated hairdressing equipment

contraindications to using hair colour and lightening products:

hair or scalp damage from previous chemical hair treatments

existing metallic based colour on hair

hair porosity

sunlight or heat affected hair

client allergic reactions

organisation's hair colour and lightening products range:

colour chart system

formulation

product purpose

action on the hair

mixing and application instructions

processing and developing times

role and basic content of Safety Data Sheets (SDS) or plain English workplace documents or diagrams that interpret SDS content

reasons for selecting different product application methods

basic aspects of local government, state or territory health regulations applicable to providing hair colouring services

industry practices and organisational procedures for:

client comfort and safety with particular emphasis on:

using gown and towels to protect client clothes

application of barrier creams to face and neckline

avoiding product contact with eyes

monitoring client scalp comfort and condition

work health and safety for providing hair colouring treatments, with particular emphasis on:

avoiding product contact with operator eyes and skin

avoiding inhalation of fumes during product mixing

using correct posture and adjusting height of client chair to avoid fatigue and injury

minimising wastage of colour and lightening products

waste disposal with particular emphasis on environmentally sound disposal methods for hazardous and other hairdressing waste.

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